This Shipping Policy applies to wholesale orders placed with Samshy Distribution, a trade name and commercial brand of SAMSHY LLC.
As a B2B wholesale sourcing and distribution business, we coordinate product shipments through suppliers, manufacturers, distributors, logistics providers, and fulfillment partners based on the products ordered and applicable supply arrangements.
Samshy Distribution currently operates using a supplier and fulfillment-partner model.
We do not represent that all products are stored in or shipped from a warehouse owned or operated directly by SAMSHY LLC.
Depending on the product and supplier relationship, an order may be:
As a result, products within the same order may arrive separately.
Orders are processed after applicable account, payment, product availability, and business verification requirements have been satisfied.
Processing times may vary based on:
Estimated processing or shipping dates are provided for planning purposes and are not guaranteed unless expressly confirmed in writing.
Shipping and freight charges may be:
Charges may vary according to shipment size, weight, destination, carrier, service level, handling requirements, and supplier location.
Depending on the order, products may ship using parcel carriers, freight carriers, LTL freight, palletized freight, or other commercial transportation services.
Carrier selection may depend on product dimensions, weight, quantity, supplier location, destination, and cost.
Any delivery timeframe provided is an estimate unless otherwise specifically agreed in writing.
Delays may occur due to circumstances beyond our reasonable control, including:
Samshy Distribution is not responsible for losses resulting solely from carrier or third-party delays to the extent permitted by applicable law.
Certain wholesale orders may require palletized or commercial freight delivery.
Customers are responsible for informing us of relevant delivery requirements, including whether the destination has:
Additional carrier fees arising from undisclosed delivery requirements may be charged to the customer.
Customers are responsible for providing a complete and accurate delivery address.
Once an order has entered fulfillment, changes to the delivery address may not be possible.
Additional fees resulting from incorrect addresses, redelivery, address correction, reconsignment, refused shipments, or unsuccessful delivery attempts may be the customer’s responsibility.
Business customers should inspect shipments promptly upon delivery.
Visible damage, shortages, opened cartons, crushed packaging, or other shipping irregularities should be documented with the carrier where possible.
Customers should retain:
Claims should be reported promptly in accordance with our Return & Refund Policy.
If a shipment appears lost or damaged, contact us with the relevant order number, tracking information, photographs, and other supporting documentation.
We may coordinate with the applicable supplier, carrier, manufacturer, insurer, or fulfillment partner to review the claim.
Approval of a claim is subject to applicable carrier and supplier procedures.
Customers should not refuse a shipment without prior authorization unless necessary due to significant visible freight damage.
Unauthorized refused deliveries may result in additional transportation, storage, return, or restocking charges.
International shipping, where offered, may be subject to additional requirements.
The purchaser may be responsible for:
International availability must be confirmed before ordering.
We may update this Shipping Policy as our carriers, suppliers, fulfillment arrangements, or operating procedures change.
SAMSHY LLC / Samshy Distribution
20 Romaine Ave
Jersey City, NJ 07306
United States
Phone: +1 551-359-4991
Email: [email protected]
Business Location: 20 Romaine Ave, Jersey City, NJ 07306
